INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, you will receive the same order as shown in picture.

Where can I view my sales receipt?

After placing your order, you will see all the details regarding your order, and you can also take out the print by clicking the button above.

How can I return an item?

We accept returns within 14 days from the date of delivery. To initiate a return, contact our customer service team at INFO@3DMCAST.COM or call 0332-3DCAST. Provide your order number, details of the item you wish to return, and the reason for the return. Our customer service team will guide you through the return process.

Will you restock items indicated as “out of stock?”

Yes, we will restock all the items as soon as they are available.

Where can I ship my order?

We offer shipping services within Pakistan. For international orders, kindly contact our customer service team at info@3dmcast.com to inquire about shipping availability and rates.

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